Why my Stripe account needs attention

Stripe needs attention means Stripe has requested information or restricted a capability. Open Stripe, review the outstanding requirement and provide it directly to Stripe. MyEventLane can explain the affected platform feature but cannot approve Stripe verification.

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If that did not work

Contact support and tell us which step stopped you, what you expected and what happened. Include your event name or booking reference if relevant. Do not send passwords or full card details.

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